Refund Policy

1. Operator

This policy covers paid purchases for Strickland Editor and related products sold by Strickland Technology. Support: james@stricklandai.com · (832) 979-4992.

2. Refund window (7 days, unused / pre-live)

7-day refund ONLY if unused / not installed / no live edits. After install or any live edit, the $249 launch fee is non-refundable.

Strickland Technology offers a 7-day refund window from the original Stripe payment for Strickland Editor launch access, only if all of the following are true:

• You request the refund within 7 days of payment
• Install was not completed on your live website (no production embed / live connection finishing setup)
• The Editor has not been used to edit or save changes on a live site

After a live install is completed, or after the first live edit/save on your website, the $249 launch fee is non-refundable. At our discretion we may offer store credit toward concierge development instead of a cash refund.

Email james@stricklandai.com within the window with your billing email and purchase date. Approved refunds return to the original payment method via Stripe.

3. How to request

Email james@stricklandai.com with: the billing email used at Stripe Checkout, approximate purchase date, domain / site key if known, and a short reason for the request.

Approved refunds are issued to the original payment method via Stripe and may take several business days to appear on your statement.

4. Related terms

This stub is part of the Terms of Service. Early-release / as-is software limitations still apply. Privacy practices are described in our Privacy Policy.